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Screen too dim so can’t see it

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‎10-05-2020 13:28 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-05-2020 13:28 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

My screen is so dim I can’t actually see it, I have reset but it’s not worked 🤷🏽‍:female_sign:🤷🏽‍:female_sign:
I can’t change the brightness via the watch as I can’t see what I’m going into as it’s too light ! 

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2 REPLIES 2

‎10-05-2020 13:37

‎10-05-2020 13:37

You are not alone, there are many many people on here with same issue, including myself. If your fitbit is still under warranty they will help you, if it is not they will give you a coupon and tell you to buy a new one. Not a solution that I can use as I can't afford to purchase a new one at this time just because they can't fix the problem.

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‎10-05-2020 14:16

‎10-05-2020 14:16

I have this same issue! Tried to contact support but number won’t go through. 

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