help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen won't scroll even after a restart-Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-26-2020 05:01 - last edited on ‎09-16-2020 19:36 by

‎05-26-2020 05:01 - last edited on ‎09-16-2020 19:36 by

My screen won't scroll, so I restart it until smiley face comes up. It'll scroll then. One minute later same thing won't scroll. Can't keep plugging into in charger any advice? Only have it since Sept 2019.

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-09-2020 18:11

‎06-09-2020 18:11

Welcome to the Fitbit Community @Jshortall.

 

I'm sorry to hear that you are having difficulties with the touch screen of your Fitbit Charge 3. Thank you for trying to resolve the issue before contacting us.

 

I noticed that you've recently been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes