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Second Charge 4 pebble replacement won't charge.

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‎09-02-2022 15:16 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎09-02-2022 15:16 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

I now have a second replacement pebble. The first one they sent wouldn't charge, I had to send it back in order to get a second replacement took them just under 30 days to send a new or second replacement. Received it today and it still won't charge, what gives... I have never had a problem with fitbit before and it feels like they simply do not care. The operators on chat always escalate the issue but nothing changes.

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2 REPLIES 2

‎09-02-2022 15:26

‎09-02-2022 15:26

If it happened twice in a row, one might wonder if it is your charger or your USB port, or something else on your end.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-02-2022 15:28

In response to JohnnyRow

‎09-02-2022 15:28

I thought about that as well and tried charging my wife's fitbit and the charger works fine on her charge 4.

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