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Setting up Charge HR on Pixel 3 XL phone

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‎05-19-2020 23:51 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎05-19-2020 23:51 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

I am trying to setup my charge hr fitbit on my new phone. When I click on my profile, and add device, it says it finds my fitbit and to enter the 4 digit code on my fitbit's screen. After entering the 4 digit code, my phone app just hangs forever on the connecting status, does anyone know how to fix this? 

Thanks in advance

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