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Setting up a new Charge on a different account

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‎06-17-2019 13:41 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-17-2019 13:41 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I have a fitbit and it is connected to my phone.

Husband just got a Charge2.  I set it up and it gives my steps etc on his Charge2.

How can I make this right for him.?

He doesnt have a Smart phone or tablet.

 

 

Moderator edit: updated subject for clarity

 

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‎06-18-2019 11:17

‎06-18-2019 11:17

@JRR28 A warm welcome to our Community!

 

Let me help you with your husband's Charge 2 device. Ideally you would use a different account as his information is different from yours. Log out from the app by tapping your user icon at the top left corner then scroll down to where it says Log out. Once this is done just once use the Join Fitbit option to create your husband's account and setup his Charge 2. After this is done you can the second option to Log In to each account and sync your devices.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-20-2019 18:51

In response to AlvaroFitbit

‎06-20-2019 18:51

You are great and I thank you very much.

Since he has a tablet I can put his Charge2 on that, correct?

Janet
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