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Severe corrupted display

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‎01-03-2020 13:26 - last edited on ‎09-28-2020 15:39 by Fitbit Moderator

‎01-03-2020 13:26 - last edited on ‎09-28-2020 15:39 by Fitbit Moderator

Hello!

As of 2 days ago I noticed a few horizontally black lines, when I woke up. And since then they've become more both horizontally and vertical. I have searched the forum and found that a reset might help, but I've tried it with no success.

I've bought it from a swedish retailstore in March last year.

 

What should I do? 

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‎01-03-2020 15:18

‎01-03-2020 15:18

Hi

The same thing has happened my Fitbit charge 3. It started a few days ago with vertical lines and with the last few hours the screen had become totally corrupted. 
I’ve tried all the tips re attaching to charger and holding for 8 or 15 seconds and so on but it’s of no benefit. 
Bought it in an Irish retailer in December 18

Any ideas on what to do?

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