Silent alarm for Charge 4

[SaraMac20]

My new charge 4 arrived today and I can’t locate silent alarms. I sync with an iPhone 6.

My previous Fitbit was an Inspire HR which had it.

Loving the Charge 4, more comfortable for me and a bit easier to read when outside 

Moderator edit: subject for clarity

[SunsetRunner]

I agree very much. Plus being able to have weekends vs weekdays.  I find it cumbersome to have to do all on the tracker.   Plus why do I have to reactivate every day manually?

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thank you for joining the thread and sharing your experience and feedback. I understand how you are feeling about this situation. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

See you around.

[JWThorne]

I don't WANT to set them in the terrible UI on the charge 4. The phone app is tons easier to use. 

[LiliyaFitbit]

It’s good to see you in the community, @JWThorne.

I understand how you are feeling and appreciate your feedback. Please know that your comments won't go unnoticed, our team is always working on improving our devices and user experiences, and we take every feedback as a learning and improvement opportunity for our products.

I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts. For more information about managing alarms, see How do I manage alarms on my Fitbit device? 

See you around.

[Gymbat]

It’s been a long time since the Charge 4 was released and many people have complained about the lack of features in the mobile app. An update could have been done to address the issues many mentioned in posts to Fitbit. The alarms on the Charge 3 were much easier to use in the app. Fitbit seems not to care that it’s product is less useable than a previous version. I would never have purchased the Charge 4 as a pre release purchase had I known of the app going backwards in its functionality. I have lost much faith in the Fitbit company. I wonder if anyone at Fitbit actually used the Charge 4. I doubt it. If the new app had been pre tested someone would have noticed the issue. It’s not too late to do an update to the app and make many users happy. Perhaps it would help restore the satisfaction people used to have with Fitbit.

Bruce 

Moderator edit: personal info removed

[jackannjones]

Said much more eloquently than me - thanks!

[LiliyaFitbit]

It’s good to see you in the community, @Gymbat and @jackannjones.

Thank you for joining the thread and sharing your experience and feedback. I see where your disappointment is coming from. We're constantly working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback.

See you around.

[Gymbat]

Now the New Charge 5 in presale. It too will not allow alarms to be set from the app. 

[WBxu]

Your response is like a robot. The comments were there but did you really appreciate them? What is your improvement? The product development team should be fired. Stupid design.