Hi!
I have problems with silent alarms on my fitbit charge 3. I have been back to the store several times for advice, and tried everything. I have reset my device several times. Notifications during sleep is on. All day sync is on. I have tried to set 3-4 alarms that goes off at different times. and notification is on.
Yesterday i sat a new alarm only for the day after, at 6 o clock, that didnt go off (but still showed as an alarm at the watch, and switched to show alarm at 6 o clock the next day when it didn't go off). The alarm at 6.20 that is sat for weekdays went off though…. But today the 6.20 (weekdays) alarm didn't go off (late for work again!!) I had synced it as the last thing I did before I went to sleep, and it showed as an alarm at the watch.
There is no pattern for when it works or not, It can work for three days in a row and then not go off the fourth day.
I have the latest Version (I think?), 1.60.39, and after the update it has gone worse. I have also gone back to the store, and also got a new charge 3 device, because I thougt it was something wrong with my device. But it seems that its something wrong with all fitbit 3 devices when it comes to silent alarms.
I think its a pity. earlier I had fitbit charge 2, and charge HR before that, and I really like charge 3, its better to wear, I can swim with it and the glass is far better.
But I really need to have a watch with silens alarm working!!
What can I do? can someone help me?
Best regards
Heidi
Norway
Moderator edit: updated subject for clarity
