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Since the update I can't see my Charge 3 screen

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‎03-16-2021 10:12 - last edited on ‎03-16-2021 17:28 by Fitbit Moderator

‎03-16-2021 10:12 - last edited on ‎03-16-2021 17:28 by Fitbit Moderator

Please tell me what you can do to fix this

 

Moderator edit: updated subject for clarity

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‎03-16-2021 17:28

‎03-16-2021 17:28

Welcome to the Fitbit Community @Melanieanock.

 

Thank you for the information provided.

 

Please try to change the screen's brightness of your Fitbit Charge 3 to see if the issue gets resolved. For instructions on how to navigate your Charge 3, please visit this article

 

Whether this doesn't help, please restart your Tracker by following these steps. In addition, please make sure Sleep Mode and Do Not Disturb (DND) are disable.

 

Hope this helps.

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