08-28-2022
10:58
- last edited on
12-14-2022
13:52
by
MatthewFitbit
08-28-2022
10:58
- last edited on
12-14-2022
13:52
by
MatthewFitbit
I can see how some sleep recording problems can exist as Sleep mode depends on heart rates and movement. But my issue is clear cut so I am either missing some information or the Charge 4 can't add.
Basically, the "Time Asleep" does NOT equal REM + Light + Deep. My time Asleep is always LESS than the three stages added up BUT always more than a combination of any two of them. So could someone explain what I'm missing?
Thanks!
08-28-2022 16:03
08-28-2022 16:03
I am a blind user using the iPhone voiceover screen reader. I had a similar problem doing calculations to figure out sleep percentages because most of the time Fitbit on the records one or two sometimes three in a very rare occasion all for sleep zone percentages. I found that and doing calculations to convert I had to total time in the three sleep zones and awake. I hope you might find this helpful. If you do a search you may find the postings where megabyte helped me to figure my sleep stage questions out.
08-29-2022 10:00
08-29-2022 10:00
Hi Podunk. I'm not sure if I understood your comment. My sleep time is in hours and minutes so I'm not using percentages. I have four sleep stages listed and my "Time Asleep" from Fitbit does not match any combination of the stages. You would think the Time Asleep would match the total of the 4 stages minus the awake stage but it does not. REM sleep + Light sleep + Deep sleep is always longer than Time Asleep. My guess is that Light Sleep or REM sleep does not count as 100% sleep.
08-29-2022 12:03
08-29-2022 12:03
09-01-2022 08:26
09-01-2022 08:26
Hi Podunk,
Last night Fitbit says I went to sleep at 2:22 am and got up at 10:02 am. That is 7 hours and 40 minutes. Fitbit reports I was awake 45 minutes during the night so my sleep time should be 6 hours and 55 minutes. But it is not. Fitbit has it as 6 hours and 37 minutes so 18 minutes are missing. The screens you go to get your information sound different from mine but the information Fitbit provides me is all on one screen and easy to read. It just doesn't add up, pardon the pun.
Thanks and take care.
09-01-2022 10:56
09-01-2022 10:56
I thought I had sleep zones sleep time and sleep percentages all figured out.
like you I would like an answer. So I’m asking is there a Fitbit moderator out there who can direct us to the answer or explain it in a way that the community can understand. Going to the manual and searching for sleep I have not been able to find the answer we all appear to be looking for
as a process for calculating sleep been changed in one of the recent updates? Are we overlooking something that is obvious? is there a resource link that will get us directly to the answer?
baffled, confused and frustrated
09-07-2022 17:55 - edited 09-08-2022 17:21
09-07-2022 17:55 - edited 09-08-2022 17:21
I have the same issue. I’d like an answer too.
09-08-2022 04:46
09-08-2022 04:46
This thread has not been acknowledged by any of the Fitbit moderators. Other conversation threads on the same topic however have been acknowledged and some information given. In the case of other topics such as the step Street being reset common threads have been combined so that contributors can see responses from the moderators and the number of complaints and suggestions made by the community and be easily accessed by the Fitbit developers.
I regularly look at forums for the charge for, the iOS app, and suggested teachers from the community.
09-08-2022 09:05
09-08-2022 09:05
Podunk, I thought this was such a simple question that a moderator would have a clear explanation in a couple of days. Something like “only 80% of light sleep counts as sleep”. But no, no one seems to have noticed and mine is usually reduced by 20 minutes so I almost never meet my sleep goal. This is such a straightforward question it shouldn’t be muddled with other sleep issues that I see out there. If you happen to see an answer out there please post it here. Thanks.
09-08-2022 11:45
09-08-2022 11:45
I read in community under iOS app that the iOS and database home screens are identical. It stated that the iOS app sleep screens however were different from the database sleep screens. I inferred based on list that the database sweet screens may be correct.
it’s a blind user I find the database screens to be exceptionally frustrating to work with. And I therefore have not tried to compare the iOS app screens with those of the database screens. I hope the information is helpful but I offer no promises and no guarantees.
09-08-2022 17:18
09-08-2022 17:18
I agree. Mine is reduced about 20 minutes between the two views 1. Overall sleep and 2. Specifically Deep and REM. There must be an algorithm and a reason for the discrepancy- knowing what it is might actually be useful.
09-08-2022 17:31
09-08-2022 17:31
mine add up to the same number but time awake changes from 1hr 48 to 1hr 09
09-08-2022 19:28
09-08-2022 19:28
This is interesting. After seeing your pics SallyOz I decided to view my PC stats and amazingly they added up correctly. I then checked my iPhone for the same night and the numbers are different. The Time Asleep is the same in both but the iPhone has incorrect values in the stages. The Light sleep is longer on the iPhone compared to the PC and the Time awake is shorter on the iPhone than compared to the PC. I guess this may be this is what you were suggesting Podunk with the iOS app and database comments.
9 hours sleep Sally? Must be nice, lol.
PC Version:
iPhone version
09-08-2022 19:37 - edited 09-08-2022 19:39
09-08-2022 19:37 - edited 09-08-2022 19:39
Interesting. Is your PC running the same version of the app as your phone? Phones often auto update and you may have your PC on manual updates? Just a thought.
I’m retired and I live in Australia. I am using my Fitbit to track HRV which is directly linked to sleep time spent below daytime resting heart rate. You might notice it took almost 11 hours to get 9 hours (my goal). 🙄 It’s that night time restlessness I am trying to overcome. 🤔 My awake time during sleep looks like a barcode!
You look like a young fit person!! Probably need less sleep 😬 You are getting good deep sleep and not awake too much 👍
09-09-2022 03:10
09-09-2022 03:10
09-09-2022 15:32
09-09-2022 15:32
09-09-2022 15:33 - edited 09-09-2022 17:04
09-09-2022 15:33 - edited 09-09-2022 17:04
Unwanted duplicate message
09-10-2022 03:56
09-10-2022 03:56
09-10-2022 11:30
09-10-2022 11:30
Hi Mark, Sally,
Sally, I'm a lot older than my pic. When my family picked me up my first Polar Loop 1 that was the photo we had on my PC at the time and it was already old. From there it just got ported from Loop 1 to 2 to Charge 3 and then Charge 4.
Mark, I was an IT manager at a major Canadian Bank which is also big in the States now and when we implemented software updates there was so much testing done beforehand and the "change" process was so tight that errors like Fitbit seems to constantly encounter would be very rare and if we did have some there were backout contingency plans. I guess today the motto is to pump them out as fast as you can and the customers you upset are just the price you pay for trying to keep up with the competition.
I find my Charge 4 very frustrating and we haven't even spoken about the GPS issues, so I can't imagine and don't want to imagine not being sighted and dealing with it. I had not thought about it before but with all this new technology progressing so fast, is it getting more difficult for vision-impaired people to keep up with the changes or easier? With everything becoming phone-centric, there is now a real need for a comprehensive phone-app-user interface for the visually impaired.
I hear the Dashboard is going to be discontinued so I hope they correct the iOS Fitbit app before they do.
Sally, is Oz part of your last name or does it have some other significance?
09-10-2022 12:53
09-10-2022 12:53