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Sleep stages not recording

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‎08-13-2019 05:57 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-13-2019 05:57 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

For almost 2 weeks now my Charge 2 has not been recording my sleep patterns, I’ve never really had any problems before, I have not changed the way I wear it.  I have had my Fitbit for over a year and a half and is not always correct on my sleep times.

 

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‎08-13-2019 18:04

‎08-13-2019 18:04

I feel your pain. I've had one or two sleep stages recorded in the last 6 weeks, that's after 18 months of sleep stages on a pretty consistent basis. I reported and tried all the suggestions. Pretty frustrating and nothing seems to be being done. I'm to a point at looking at a different ecosystem after being with fitbit since 2015

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