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Solution for Charge 3 dim screen - disable sleep mode

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‎12-18-2020 11:24 - last edited on ‎12-21-2020 10:13 by Fitbit Moderator

‎12-18-2020 11:24 - last edited on ‎12-21-2020 10:13 by Fitbit Moderator

I had a very dim screen and couldn't resolve it and noticed that a few people had the same issue on here.  I explored my screen settings and found one that said SLEEP and when I pressed it the screen returned to normal.

I often search for how to turn on and off different exercise things (and usually do it wrong) and do not record and must have inadvertently found that when I was tapping to get back to the time once.  I do hope that this helps others as it has been very frustrating, especially as my eyesight is not as good as it was.

 

 

Moderator Edit: Clarified subject

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‎12-18-2020 11:44

‎12-18-2020 11:44

That "Sleep" is for 'Sleep Mode' which does a few things to prevent interruptions during sleep, such as keeping the screen dim.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-21-2020 10:28

In response to JohnnyRow

‎12-21-2020 10:28

@SunsetRunner I hope you are doing fine.

 

Thank you so much for sharing this tip with the Community. Often times we have encountered that this settings is what is affecting the devices so it great to first read that this solved your issue and that you want to help others sharing this information. Also thank you @JohnnyRow for adding more information about this setting.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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