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Steps per hour show on Inspire HR but not on the account

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‎07-20-2020 11:50 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-20-2020 11:50 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

my steps are showing on my watch but are not showing on the dashboard, why would this happen, both have been updated and synced 

 

 

Moderator Edit: Clarified subject

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‎07-21-2020 07:30 - last edited on ‎03-12-2025 11:05 by Fitbit Moderator

‎07-21-2020 07:30 - last edited on ‎03-12-2025 11:05 by Fitbit Moderator

@m50 It's great to see you in the Community! 

Let me help you with your steps per hour show on your tracker but not on your account. Try logging out from the app, restart your phone and log back in. You can also try removing this feature, save and sync, then setting it up again, save and sync.

Let me know how it goes.

Alvaro | Community Moderator

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