Still losing steps & active minutes

[Jude_77]

This has happened after my walk today & then an hour later I’ve lost some steps & all my active minutes. This is happening daily now & I'm getting really frustrated! 

[funwithsharps]

This was happening to me with my charge 3 last year. I wish I could say I had found a resolution. I think it is related to the ongoing issues with how these devices sync data between the pebble, the app and the account in the cloud. 

[Travlr]

Are you by chance tracking your walk with the app on your phone? I always track my walks with the app. The app calculates steps. And my Fitbit tracks steps. The Fitbit step count is always different from the app count. When I later sync, I think the Fitbit step count overrides the app step count. I do not have data on my phone, so no internet when I am out walking, and the sync occurs after I get back home. So if I have looked at the app pre sync and post sync, I see a difference, and the Fitbit count is usually lower than the app. Good luck.

[Jude_77]

I don’t log it on the app but I use Strava & both Strava & Fitbit are connected to MyFitnessPal. I wouldn’t think that would be why would it? Why are my active minutes going to 0? Very strange