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Stop Charge 2 from asking if I want to use location services

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‎09-07-2017 12:14 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎09-07-2017 12:14 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

 Every time I go for a walk the app asks me if I want to use location services. I tap no thank you. The next time I look at the app while I'm walking to check my steps it asks again. Every time I go back to the app it asks me again. I don't even want to be asked. This didn't start happening until the last update. I find it incredibly annoying.  I've searched through the forums and I saw one or two things but they didn't give specific instructions and instructions they did seem to suggest a several steps that perhaps applied to an older version of the firmware. It's annoying enough that it makes me not want to use Fitbit.  It was working fine I didn't change anything and now it started doing this about a month ago. If it isn't broken don't fix it!

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40 REPLIES 40

‎10-01-2021 19:43

In response to Rich_Laue

‎10-01-2021 19:43

I had the same problem after upgrading to iOS 14.8 on a Charge 4. Here’s how I find it.
Looking at my Fitbit in iOS Settings > Fitbit > Location it was set to Always and greyed out so I couldn’t change it. 
On Settings > Privacy > Location Services it was set to Off. 
I changed the setting to On. 
This immediately opened a list of apps that use Location Services and Fitbit was set as either Ask Next Time or Always (I can’t remember which). 
I changed the setting to Never. 
then I switched off Privacy > Location Services. 
Next I checked Settings > Fitbit and Location was set to Never. 

opened Fitbit and wasn’t asked for GPS settings. 

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