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Stopped connecting to my phone

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‎01-28-2019 03:02 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎01-28-2019 03:02 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

That stopped I can't connect to my phone

 

Moderator Edition: Updated title for clarity

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‎01-31-2019 16:40

‎01-31-2019 16:40

Welcome to the Community @Suki64! Thanks for sharing the issue that you have with your Charge HR that is not connecting anymore to your phone. I'm happy to help. I will recommend following the steps on the article: Why won't my Fitbit device sync? if this doesn't work you can unpair your Fitbit and set it up again as a new device, please make sure that is well charged before doing these steps. 

 

Hope this helps. Let me know if you have any questions! Woman Happy

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

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