04-30-2021
08:15
- last edited on
12-14-2022
16:06
by
MatthewFitbit
04-30-2021
08:15
- last edited on
12-14-2022
16:06
by
MatthewFitbit
I upgraded to a Charge 4 based on a few features advertised. One was a stress management feature. I received the latest firmware upgrade several days ago and now see the SpO2. I cannot find the stress management feature anywhere. It's not on my pc app, phone app, or actual charge 4 device .Can someone please tell me where it is or where it should be located? Will it be a separate tile (if so, where) or will it be in the "health metrics"? I'm a fairly patient person and have had various Fitbits over 5 years so I know the updates take time.
I also don't see anything on my skin temperature graph yet (it's been more than 3 nights) but that's for another day 😞 Thanks in advance.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-31-2021 03:50
05-31-2021 03:50
Mine finally appeared today. I opened my app and it was below my Today stats. You can't miss it. If you are still waiting, be patient.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-31-2021 04:05
05-31-2021 04:05
@LZeeW Thanks for your reply. I see in your latest post that the Stress Management app showed up for you at last. That's good to hear. I'm still waiting for it over here.
I was aware that it is not a Premium feature. My decision to not sign up for Premium when my trial ran out was mostly questionable value for me of the premium features but partly in protest for the ridiculously slow rollout. I will post an update when it finally appears for me.
05-31-2021 06:25
05-31-2021 06:25
I got mine today too. Except when you click on the plus sign it takes you to a policy page, I currently can not click 'I agree'.
05-31-2021 06:38
05-31-2021 06:38
@LomLin Please scroll down until the end of the page and then, if you agree, click agree.
05-31-2021 06:43
05-31-2021 06:43
06-01-2021 15:24
06-01-2021 15:24
The stress Management finally appeared in my app last night. I hope it shows up for anyone else still waiting soon.
06-03-2021 15:54
06-03-2021 15:54
Here is a screenshot, the 'I agree' is greyed out, I cannot click on it.
06-03-2021 15:56
06-03-2021 15:56
have you tried scrolling above that line in the middle? it'll show more of the disclosure, and then the I agree will be clickable. or at least that is how it was for me.
06-04-2021
14:26
- last edited on
10-21-2021
08:10
by
JuanJoFitbit
06-04-2021
14:26
- last edited on
10-21-2021
08:10
by
JuanJoFitbit
Unfortunately it doesn't work. There is no scrolling.
Thank you, what a dumba** I am, I was scrolling from the bottom not from the line! LOL, yay that worked!
Moderator edit: merged reply
06-04-2021 22:18
06-04-2021 22:18
I have had the tile for a while, but many weeks of no score on charge 4. I get sleep stats every night and all the health metrics, but zero score for stress management. Not sure what the issue is. So, just because you get the tile, doesn't mean it will work!
06-05-2021 08:09
06-05-2021 08:09
@Shnad It took several weeks for mine to start working after I got the tile. I'm not sure if it was collecting data or what. Hang in there. I restarted my Charge4 a few times. Not sure if that helped, but I figure when in doubt ....
06-05-2021 10:06
06-05-2021 10:06
Interesting, I will give that a try. Thanks!
06-10-2021 15:38
06-10-2021 15:38
I have the stress management tile on my fitbit 4 but I cannot press the I agree button to get it to work?!
06-11-2021 00:41
06-11-2021 00:41
@madpandamoo87 scroll slowly to the bottom of the terms, the button will light up allowing you to press and Agree.
02-16-2022 07:14
02-16-2022 07:14
I have it on my Charge 4, too.