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Stripes on screen of Charge 2

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‎04-12-2020 09:41 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-12-2020 09:41 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

 Since a few days I have several stripes on the screen. It makes is hard to read text and numbers. A reset didn't solve the problem.

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‎04-13-2020 06:19

‎04-13-2020 06:19

I know somebody who had this issue with their phone. The stripes worsened when the device overheated. It was never resolved and the person just dealt with it until they had to replace the phone, but if it comes back and interferes with your use of the device, you may want to contact customer support for a replacement because it is likely a physical defect.

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