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Sudden drop in base calories

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‎01-15-2020 21:53 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-15-2020 21:53 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

My new charge 3 has been working great but I ran into a problem. My base calories burned has been a very reasonably to be expected level for days now, and suddenly today my TOTAL burned was under 900. Earlier it read higher but late this evening it plummeted by more than half. It should be up around 2200+. My stats are all correct etc. This even includes a 400 calories logged activity! How did this happen and how do I fix it/make sure it gets accurate calories in the future for me?

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‎01-16-2020 07:45

‎01-16-2020 07:45

I’m not sure how to close this topic but it seems to more or less be resolved. Yesterday’s calories are still way too low but today’s are reading properly (yesterday for most of the day my calories burned per 15 mins graph sits at 3/15 mins and today it’s back up to a normal 17-ish). I don’t know what happened yesterday but hopefully it’s resolved!

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