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Swaping broken charge 2 for a new charge 2

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‎05-21-2020 04:06 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-21-2020 04:06 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

I would like to continue with my new charge 2 from my old 1 without losing all my data

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‎05-21-2020 04:28

‎05-21-2020 04:28

That should not be a problem.

 

In the app, go to your account settings by selecting your profile image at the top left of the main dashboard.

 

Then, select "set up a device". Choose Charge 2 and it will ask if you want to replace your existing Charge 2. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.

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1 REPLY 1

‎05-21-2020 04:28

‎05-21-2020 04:28

That should not be a problem.

 

In the app, go to your account settings by selecting your profile image at the top left of the main dashboard.

 

Then, select "set up a device". Choose Charge 2 and it will ask if you want to replace your existing Charge 2. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.

Best Answer