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Swapped Bands, Now Display no longer displays w/o button push!

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‎01-29-2020 10:54 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

‎01-29-2020 10:54 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

What happened? My new Charge 3 was fine until I swapped the bands. Now, whenever I look at my FitBit, the display is off. I have to depress the left side button for the time to pop up.

 

Did I turn anything off by accident?

 

Helpppppppp!

 

Thanks,

 

Steve

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‎01-29-2020 11:54 - edited ‎01-29-2020 11:55

‎01-29-2020 11:54 - edited ‎01-29-2020 11:55

Hello @toysbyus and a warm welcome.  I think the answer is yesssssss.  I think you managed to change your Quick Settings screen.  Press and hold the "button" for about 2 seconds to get to the Quick Settings screen.  Check and make sure that the Screen Wake is On.  Check your Notifications, too.  You might have changed them both.

 

These screens are very sensitive.  Once I started an exercise in my sleep with random arm and hand movements.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-02-2020 09:16

In response to LZeeW

‎02-02-2020 09:16

Thanks, Laurie!!

 

I found a similar question much further down the chain of questions and figured out what I had done....all is good. I swapped my old Charge 2 for the 3 and still am not used to the add'l features......

 

Many thanks,

 

Steve

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