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Swapping between my charge 3 and my sons ace2

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‎07-12-2020 11:26 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-12-2020 11:26 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

I am sure this has been asked before but how do I swap dashboard in my iPhone app between my charge 3 and my sons ace2. I can only see my charge 3. I can see his and change settings but cannot bring it up on the dashboard so he can see his progress. 

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‎07-12-2020 12:09

‎07-12-2020 12:09

@GerR   Here is a refresher article to help: How do I manage my Fitbit family account?   Some iPhone users are reporting problems switching to the Kid's View.  Please report back if this applies to you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-16-2020 08:11

In response to LZeeW

‎07-16-2020 08:11

When I go to create a family account it says I have one but when I go into
my profile there is no option to select my family in order to link the
ace2.
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