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Switching my Charge 2 to my husbands account?

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‎11-07-2022 06:09 - last edited on ‎11-10-2022 05:56 by Fitbit Moderator

‎11-07-2022 06:09 - last edited on ‎11-10-2022 05:56 by Fitbit Moderator

Is it possible to switch the charge 2 on my account to my husband’s account? We have tried removing it from my account and adding it to his and keep getting error messages. Just wondering if there is any other way we haven’t tried yet. 

 

 

Moderator edit: format. 

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2 REPLIES 2

‎11-07-2022 08:39

‎11-07-2022 08:39

Care to share the error messages?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-07-2022 17:43 - last edited on ‎06-30-2024 03:42 by Fitbit Moderator

In response to JohnnyRow

‎11-07-2022 17:43 - last edited on ‎06-30-2024 03:42 by Fitbit Moderator

@JohnnyRow , Thank you for your help .

@jycwhtny  A warm welcome to the Community! Thank you for your message. 

As JohnnyRow mentioned, it would be very helpful if you could share the error message received.

Also is your husbands phone nearby when trying to setup the Charge 2 to your account?

Does this happend when on mobile data or wifi?

The more information you can provide the better can the Community help you furhter.

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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