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Sync my fitbit app with my charge 2

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‎03-28-2020 14:56 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎03-28-2020 14:56 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

My fitbit app wont sync with my charge 2. I have tried resetting my fitbit charge 2 but it didn't help. What else can I try?

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1 BEST ANSWER

Accepted Solutions

‎03-28-2020 15:18

‎03-28-2020 15:18

One suggestion - go into your phone's Bluetooth settings. If the Charge 2 is listed, unlink it to the phone and try again. One other possible thing to do is to remove the App from the phone and load it again from the app store.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎03-28-2020 15:18

‎03-28-2020 15:18

One suggestion - go into your phone's Bluetooth settings. If the Charge 2 is listed, unlink it to the phone and try again. One other possible thing to do is to remove the App from the phone and load it again from the app store.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-29-2020 06:27

In response to wtksk8r

‎03-29-2020 06:27

That was a very easy solution.  Thank you Very Much. 😃

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0 Votes

‎03-29-2020 08:40

In response to wtksk8r

‎03-29-2020 08:40

My Charge 2 battery has all of a sudden started to drain in less than a day. Additionally, it needs to be paired/connected every day and sometimes many times during the day to my SAMSUNG S9+. I’ve searched the web and these two issues, among others, are known issues for quite awhile and for many people. I’ve tried all the suggestions and spent many hours on this and it’s frustrating. Why does this happen to some and not to others? How do I get a replacement or upgrade? Not looking for anything free, just for something I buy to work properly and for a reasonable amount of time! Help!

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0 Votes