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Syncing Charge 2 with new phone

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‎03-26-2019 03:00 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-26-2019 03:00 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

Hi,

I recently dusted off my fitbit after being in the draw for a year. I want to give it another go but since I last used it I have changed phone totally different contract. 

 

I can find instructions on how to move phones if you have the original phone but I don't.

 

How can I get going again?

 

 

Moderator edit: updated subject for clarity

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‎03-27-2019 12:12 - edited ‎03-27-2019 12:13

‎03-27-2019 12:12 - edited ‎03-27-2019 12:13

@Indie24 Welcome! It's great to see you around! 

 

I will gladly assist you with this inquiry. Check if your phone is listed as compatible. Even if it isn't please try these suggestions to sync your tracker with your phone. 

 

Let me know how it goes.

Alvaro | Community Moderator

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