Syncing my fit bit steps with my account

[camillealbert]

    I would like to know why I two fit bits won’t sync on my versa. I have two fit bits accounts on my phone.  Whiskers A and 

[JohnnyRow]

Sorry, but I don't understand the question.  You want 2 fitbits to sync on your Versa?  2 trackers to sync on 1 tracker?

And how do the 2 fitbit accounts on phone tie in with this?

[camillealbert]

I have two different Fitbit accounts. I would like to know how to log into my log in account without having to make a new account.

[JohnnyRow]

Still not sure I understand, but if you want to know how to switch between fitbit accounts, you have to log out of one account, then log into the other.

I haven't addressed why you have 2 different accounts.  Are you trying to get rid of one, or combine them?  Do you have 2 different trackers that you switch between, or are they for 2 different people?

[Rich_Laue · Accepted solution]

If you have two accounts with two trackers, each tracker connected to their unique account then. 

• Log out of the account your logged in
• Log into the other account. 

You mention the Versa but your post is in the Charge HR location. 

[Ireneandlen]

Can you help me connect two different fitbits to one account 

[JohnnyRow]

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@Ireneandlen wrote:

Can you help me connect two different fitbits to one account 

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Unless one is an older model, you cannot.

Quoting from Can I use more than one Fitbit device with the same account? 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

[camillealbert]

I would like to open an account I have without having to make a new account.

[JohnnyRow]

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@camillealbert wrote:

I would like to open an account I have without having to make a new account.

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I'm still not understanding your situation and what it is you want.

If you want to open an account you have, just log in to it.

But if you are still talking about having 2 Fitbits on the same account, you just cannot do it, even though you want to.