help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tethered distance inaccurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-18-2019 04:24 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-18-2019 04:24 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

I tether my fitbit to my phone when running. Whilst the fitbit app tracks the route perfectly, the distance can be over a mile out on 6 miles. I understand that when tethering, the distance is calculated by reference to the map/ route and should have nothing to do with step length. Is there anything I can do to improve the accuracy?

 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-23-2019 14:37

‎03-23-2019 14:37

@Priller67 It's great to see that you've visited the Fitbit Community!

 

Sorry to hear that the distance calculated by the app when using GPS isn't accurate. Please try these suggestions and these other ones to improve the signal reception which should improve the distance calculated when using the feature.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes