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Text and phone call notifications

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My Fitbit hr stopped sending txt and call notifications. Have not received for several weeks. One of the features I really enjoyed 

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@mtilley01 Welcome to the Fitbit family! Thanks for reporting the situation you are experiencing with notifications on your Charge HR. 

 

I'd recommend trying all of the troubleshooting steps for notifications found on this helpful article here. Doing this has helped other users in the past and it should help you as well. Please note that Fitbit Charge HR will only receive call notifications and not text. Check the comparison box on this article for more details.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

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3 REPLIES 3

@mtilley01 Welcome to the Fitbit family! Thanks for reporting the situation you are experiencing with notifications on your Charge HR. 

 

I'd recommend trying all of the troubleshooting steps for notifications found on this helpful article here. Doing this has helped other users in the past and it should help you as well. Please note that Fitbit Charge HR will only receive call notifications and not text. Check the comparison box on this article for more details.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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I was able to get everything to work after going through all the suggested steps twice. I finally deleted my Fitbit and app and started all over as if it was a new device. 

Thanks!

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Has the ability for the Charge HR to receive call notifications been completely removed?

I don't see it listed in the chart in the linked article.

I'm unable to receive a test call notification on Android from fitbit app notification settings. 

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