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Text sender but no message coming through

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‎08-08-2019 11:07 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-08-2019 11:07 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

I have a Samsung Galaxy 9.  Suddenly, only the sender's name shows on my fitbit notification but no messages come through.  I've ready many of these solutions and nothing seems to fix it.  Suggestions?  

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‎08-08-2019 11:48

‎08-08-2019 11:48

I was just coming on this myself. I have a samsung s8.

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‎08-09-2019 00:16

In response to Beckyw19

‎08-09-2019 00:16

This seems to be a known bug that fitbit are looking into. Keep an eye on the following thread where they are making updates on progress:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

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‎08-09-2019 08:04

‎08-09-2019 08:04

Mine has been like this for weeks.  I hope they fix it soon.  This is something I do rely alot at work, while driving, n working out.  

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