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The Fitbit app display "Notification service not running"-Charge 4

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‎03-20-2022 12:11 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎03-20-2022 12:11 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

I am not able to get notifications on my charge 4 device. I have a Redmi Note 10s phone. The app keeps saying "Notification service not running. A phone restart is required to re-enable notifications on your device". This might be an app issue coz resetting app data fixes it for like 5 mins.

 

Moderator edit: updated subject for clarity

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‎03-24-2022 17:19

‎03-24-2022 17:19

Welcome to the Fitbit Community, @AniketSLim.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for trying to get them resolved before contacting us.

 

Our team is aware of this issue and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

In the meantime, some users have been able to resolve the issue after following the next steps:

 

- From your phone settings > Installed apps > Fitbit > enable the "Auto start" option.
- Select Battery Saving mode and set No Restrictions.
- Restart your Charge 4 and reboot your Redmi Note 10s.

 

Have a nice day.

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