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The hour is bright but the minutes are dim-Charge 4

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‎02-22-2022 01:53 - last edited on ‎12-14-2022 15:27 by Fitbit Moderator

‎02-22-2022 01:53 - last edited on ‎12-14-2022 15:27 by Fitbit Moderator

My charge 4 brightness was low so I followed the advice given on this forum, but now the hour on my phone is bright, but the minutes are dim, so in sunlight it's useless as a watch. Any ideas about how to fix this, or has my fitbit developed a fault? (It's the fourth one I've owned and all of the other three have developed faults during the guarantee period!)

 

Moderator edit: updated subject for clarity

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‎02-27-2022 17:55

‎02-27-2022 17:55

Thank you for visiting the Fitbit Community, @SheilaReed.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for trying to get them resolved before contacting us.

 

Please confirm that you've verified Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Tracker, please visit this article.

 

In addition, you can restart your Tracker and change the clock face.

 

Hope this helps.

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