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Tiles not working on Fitbit app charge 2

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‎02-28-2021 05:29

‎02-28-2021 05:29

Screen on iPhone show steps etc and the tiles for exercise etc. Clicked on the tiles but not working. Want to track walks but can’t access it now! Can’t access previous walks/maps either. None of tiles are working. Tried switching it off and on again-no luck. Any ideas?

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Accepted Solutions

‎02-28-2021 06:22

‎02-28-2021 06:22

@Michelle20   A simple first step is to log out of the Fitbit app, then log back in.  If that doesn't help, my next approach is to:

  • Delete the app
  • Restart your phone
  • Re-download the app

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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3 REPLIES 3

‎02-28-2021 06:22

‎02-28-2021 06:22

@Michelle20   A simple first step is to log out of the Fitbit app, then log back in.  If that doesn't help, my next approach is to:

  • Delete the app
  • Restart your phone
  • Re-download the app

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-28-2021 08:48

In response to LZeeW

‎02-28-2021 08:48

Hi. I can’t find the settings to be able to log out..😳

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0 Votes

‎02-28-2021 09:16

In response to Michelle20

‎02-28-2021 09:16

Found it eventually. And it worked-thanks. X

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