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Time changes in Charge 4 and the app shuts down

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‎03-10-2024 09:07 - last edited on ‎03-11-2024 11:27 by Fitbit Moderator

‎03-10-2024 09:07 - last edited on ‎03-11-2024 11:27 by Fitbit Moderator

Not only does my hourly activity not work but the app just shuts down. Always a problem after the time change, but this is worse than usual.

 

Moderator edit: clarified subject.

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‎03-11-2024 11:26

‎03-11-2024 11:26

Welcome to the forums @tracey63.

Thank you for sharing the inquiry regarding the app. Sorry to know the difficulties.

Please make sure that you are using the latest version of the Fitbit app and the latest version of the software on your phone.

In addition, follow the steps listed in this article: How do I change the time on my Fitbit device?

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