03-16-2016
16:34
- last edited on
09-06-2020
20:15
by
MatthewFitbit
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03-16-2016
16:34
- last edited on
09-06-2020
20:15
by
MatthewFitbit
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Answered! Go to the Best Answer.
Accepted Solutions
03-10-2023 09:15
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03-16-2016 16:42
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03-16-2016 16:42
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The tracker should sync the time with the device you are syncing it to, i.e, the phone or computer.

03-16-2016 16:50
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03-16-2016 16:50
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05-30-2016 09:24
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05-30-2016 09:24
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Welcome to our Community @Dayneech! Hope you're doing great! I noticed @USAF-Larry provided you with a great suggestion. Try restarting your tracker by following the steps @SunsetRunner provided here and then make sure to do the following:
1. Open the Settings app on your Android.
2. Tap "Date and time."
3. Tap "Automatic date and time."
4. Sync your tracker with your mobile device.
I hope this helps, let me know how it goes!
05-29-2017 16:01
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05-29-2017 16:01
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my fibit is off by 3 minutes. How do I fix it?
05-29-2017 16:02
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05-29-2017 16:02
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That doesn't tell me how to fix it.
06-04-2017 12:09
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06-04-2017 12:09
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Hello @peggyemme76, welcome to the Community forums.
Well, it's really odd that the time in your Charge HR is off only for 3 minutes, Fitbit use the timezone set in the phone and also in the account to set this information. So in this case the recommendation is following the next steps:
- If you're using an Android phone, please follow these steps to set the timezone automatically in your phone and Fitbit app.
- If you're an iOS user, try with these instructions.
- You can also modify this information from the online Dashboard.
If this does not work, please restart the tracker and try the previous steps again. Give them a try and let me know the outcome.
I'll be around.
What's for breakfast?Check others recipes and share yours!

07-24-2019 07:27
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07-24-2019 07:27
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My Charge2 is off by 2 minutes, just happened this morning. I tried the instructions given, but it it still off. Any other suggestions?
11-14-2019 07:39
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11-14-2019 07:39
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Mine also. Did you get any help? I think I will go to Best Buy today and see if they know how to fix it.
12-30-2019 13:06
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12-30-2019 13:06
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Worked perfectly!!! Thanks, what a simple fix.

02-05-2020 00:24
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02-05-2020 00:24
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Yet, it does not.
03-08-2020 10:14
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03-08-2020 10:14
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How can I reset my Fit Bit to the actual time? Mine is chronically 3 minutes behind.
04-12-2020 08:36
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04-12-2020 08:36
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So exactly how do I sync my tracker?

05-06-2020 20:23
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05-06-2020 20:23
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I used the app to view my Charge 3. It automatically began to sync. That fixed my time that was behind by 3 minutes.
My charge had not been synced in 4 months, so I guess it was overdue.
good luck
09-27-2020 22:57
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09-27-2020 22:57
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What if you don’t have an android. I have an iphone and you can’t get the choice of date and time. I have looked this up several times but it is not giving me any answers
07-31-2022 07:53
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07-31-2022 07:53
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It’s under ‘General.”

03-10-2023 09:15
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03-10-2023 09:15
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https://www.youtube.com/watch?v=AtcUhScogGE
this helped

03-11-2023 07:58
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