01-15-2021 14:06
01-15-2021 14:06
A few months ago I lost my charge 3 fitbit. Not sure where I have re traced my steps. The last time I hade it was for a hospital appointment. Tock it off for my MIR scan. I thought it was in my bag. But am seeing activity (i.e. steps) but the battery levels haven't changed and not resynced. So unsure if it's lost and someone else is using it. But would I be able to see their step count if it's not syncing to the app?
Is there a way to know where it is, if I locate it I may have a chance to get it back or at least retrace my steps around an area where last known. Really gutted has been great to use was gift from wife.
I have screen grabs where the battery level is always at 8% that's not change from what I see in my app, but can see steps counts.
Any ideas on what to do next to help locate it or at least help sent a message out to return it.
Regards, Neil
Answered! Go to the Best Answer.
01-15-2021 18:36
01-15-2021 18:36
Hi @iamneil sorry, but there is no way to find your Charge 3 after all these months. If you had lost it before the battery died, you might have been able to find it. Just because the battery still shows power on the app doesn't mean it has any power. As long as you see the Fitbit on the app, it's still attached to your account, so no one else is using it. I'm sorry this happened to you, but unless you find it around the house or in the car, it's more than likely gone.
01-15-2021 18:36
01-15-2021 18:36
Hi @iamneil sorry, but there is no way to find your Charge 3 after all these months. If you had lost it before the battery died, you might have been able to find it. Just because the battery still shows power on the app doesn't mean it has any power. As long as you see the Fitbit on the app, it's still attached to your account, so no one else is using it. I'm sorry this happened to you, but unless you find it around the house or in the car, it's more than likely gone.
01-17-2021 10:44
01-17-2021 10:44
01-11-2023 00:15
01-11-2023 00:15
Thanks