help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracked exercise miles not showing on dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2017 08:30 - last edited on ‎09-09-2020 10:13 by Fitbit Moderator

‎01-27-2017 08:30 - last edited on ‎09-09-2020 10:13 by Fitbit Moderator

I've just biked 2 hrs give or take. Recorded it not a problem.

Synced with my phone not a problem.

It's not showing on my dashboard/added to under the total miles for the day the only way it shows when I go into the recorded exercises for the day. What's going on?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-29-2017 07:25

‎01-29-2017 07:25

@Jade666 Thanks for joining us! Since you are doing a non step based workout it won't count toward your leaderboard as it also taken as a logged activity. You can read more about SmartTrack here.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎01-03-2020 18:15

‎01-03-2020 18:15

Total miles for day does not include biking, just steps/walking/running.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes