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Tracker not adjusting time after new time zone

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‎07-06-2022 22:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-06-2022 22:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

In a different time zone. My phone shows the correct time, but my tracker does not adjust. Have waited 3 days.

 

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2 REPLIES 2

‎07-07-2022 04:37

‎07-07-2022 04:37

@Going_Shortly   Please try the following (simplest).  Tap on your profile image > App Settings > Time Zone > toggle Set Automatically to Off then toggle it back On.  You might get a popup about losing data.  Just agree, because this will happen changing time zones.  This Help article has a slightly different path.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-07-2022 14:34

In response to LZeeW

‎07-07-2022 14:34

Hi LZeeW,

That did it!

I originally had it to update automatically, but changed it to do it manually, while troubleshooting it. 

Changed it back to automatic, synced it and I now have the right time!

Thanx!!!

 

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