06-04-2017
05:21
- last edited on
09-09-2020
09:49
by
MatthewFitbit
06-04-2017
05:21
- last edited on
09-09-2020
09:49
by
MatthewFitbit
I woke up this morning to find my Fitbit at 0 10 mins later went to check the time and it said I had walked 60 steps when I didn't even get out of bed, and its tracking steps as I drive. Hope someone can tell me what I'm doing wrong as this is furstrating and useless to me if I can't get this fixed
06-05-2017 07:30
06-05-2017 07:30
@Amazonlegend Thanks for stopping by! Your tracker will detect your arm movement and will interpret it as steps so this is what it likely happening. Something similar happens while driving, if you go through a bumpy road or your car has a stiff suspension then this can cause the tracker to detect movement and count it as steps. Usually while driving and if you notice some vibration on your car or steering wheel you can try having your tracker a little bit more tight around your wrist and this will help decrease the amount of steps detected. You can also log a driving activity you negate these steps, feel free to follow @Mcore instructions to do so.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
06-05-2017 07:33 - edited 06-05-2017 07:34
06-05-2017 07:33 - edited 06-05-2017 07:34
Hey hey hey @Amazonlegend, it is great to see new members around! Sometimes, your Charge 2 will count steps even if you are not actually walking because the Fitbit wrist trackers are designed to recognized some of the movements of your arms as steps as my friend @AlvaroFitbit mentioned. The same happens when you are driving, due to the movement of the car (specially on bumpy roads) or due to the speed, your Charge 2 will track some steps. This happens to me very often. My Charge 2 track around 200 to 300 on my way to work. If you would like to get a deeper explanation about how Fitbit trackers work, I suggest you to take a look at this post.
If you have further questions, keep me posted!
06-06-2017 10:00
06-06-2017 10:00
I had the opposite problem. My Charge 2 skipped many steps, which was making it very difficult to reach my 250 steps per hour goal.
I have concluded that step accuracy is very dependent on the shoes you wear!
For an accurate count your shoes must be stably attached to your feet, particularly your heel.
When I wear open-backed sandals, Charge 2 misses many steps. Sandals with a back-straps produce better results than do open-backed sandals. Athletic shoes produce very accurate step counts and wearing no shoes produces100% step-count accuracy.
I measured accuracy by manually counting my steps and comparing the results to the number on the Charge 2. Conclusion is don't wear sandals or any shoe that allows foot motion that is independent of the shoe's motion if you want an accurate step count. Athletic shoe is almost 100% accurate. Do not wear any shoe that is not firmly attached at the heel.
06-07-2017 09:55
06-07-2017 09:55
It is great to see new members aboard @AOFrailey! Hmmmm I haven't thought that the shoes you wear will affect the accuracy of your steps, specially because the Fitbit wrist trackers calculates most of the steps based on the movement of your arms, however, this is a great tip to take into consideration when comes to accuracy. On the other side, I suggest you to take a look at the information in this post to learn more about how the Charge 2 tracks your data.
Let me know if you have further questions!
05-16-2018 07:28
05-16-2018 07:28
Mine has tracked me doing about 250 more steps than I have done whilst I have just been sat at my desk today. If this is normal for the FitBit then what is the point in tracking steps?
05-17-2020 06:04
05-17-2020 06:04
This thread was started in 2017 and judging by recent activity, this is clearly an issue that has NOT been addressed properly!
It's 2020, why can't I edit my steps tracking in my dashboard to negate false steps from rolling around in my sleep???
IMPLEMENT PLEASE!
10-26-2020 05:28
10-26-2020 05:28
I woke up this morning and had 60.000 steps. I don't get what is the problem. The watch was not even on my wrist.
10-27-2020 15:36
10-27-2020 15:36
I have had similar problems this week woth my fitbit showing around 13000 steps then wjen i sync it to the app it changes to have 57000 steps. Has done this several times adding 20000 steps or more
01-08-2021 02:11
01-08-2021 02:11
I woke up this morning to loads of notifications that I'd earned various badges. Opened the app and it said that I'd covered 60,000 steps during the night! Pretty frustrating as I'm keeping close tabs on all my stats while I try to get back to my pre-xmas weight.
01-08-2021 02:55
01-08-2021 02:55
02-11-2022 02:33
02-11-2022 02:33
Hi I woke up with 12k steps this morning and 6k last week on my Fitbit charge 3. What the heck is happening?thanks
02-11-2022 08:45
02-11-2022 08:45
12-14-2022 03:49
12-14-2022 03:49
Agreed! Even in 2022, almost 2023. I’m not going to wear mine to bed anymore. Apparently I toss and turn a lot. Like 60 steps worth. Lol