Tracking too many calories and steps

[IsakZ19]

Bought the charge 4 on Friday 2 Sep. And straight out of the box, it's not working correctly. Some days when I barely do anything it counts up to 3,3k calories. And today I went to the gym and it counted 3,9. So from doing nothing to actually training I burned 600 more calories than doing nothing at all? And sometimes it tracks up to 800 steps at 04.00 in the morning when I'm sleeping.

Any help is appreciated or i feel like i need to return this watch and buy another one because I'm not feeling happy with my purchase.

[JuanFitbit]

@IsakZ19 , A warm welcome to the Community! Thank you for your message and information. 

Have you already gotten the banner on the Fitbit app to update your Charge 4?

If not yet, please continue using the Charge 4 for a while and sync it with the App at least 1-2 times a day. 

After you receive the update, please follow the steps here: How do I update my Fitbit device?

See you around, 

[Johnerz]

With the current alleged issues resolving around yet another faulty firmware update, I’d leave it until the issues are resolved. Poor battery life, Bluetooth issues to name but two.