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Trying to Pair my Charge 2

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‎06-09-2021 07:53

‎06-09-2021 07:53

I'm trying to pair my Charge 2 with my phone. It finds my tracker and asks for the four digit code. I enter the four digit code from my tracker. However it fails to connect. How do I connect my device?

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‎06-09-2021 08:31

‎06-09-2021 08:31

One suggestion - go to your phone's list of bluetooth connected devices. If you see the Charge 2 listed, disconnect it from the phone and then try the app again.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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