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Trying to log a warranty band claim on my charge 4 (bought November 2021)

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‎09-17-2022 18:23 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-17-2022 18:23 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I am going in circles, the system tells me there is no device on my account, when I try to start a band warranty claim, but of course there is. 

Any suggestions please.

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‎09-18-2022 19:09

‎09-18-2022 19:09

@Blubuggal , A warm welcome to the Community! Thank you for your report. 

 

Our team informed me that you got in contact with them and that  you got the necessary support. 
I appreciate that you took the time to contact our team directly. 

 

Hoping this gets solved soon. 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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