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Trying to sync Charge 2 - message "fitbit.com is down for maintenance"

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‎09-17-2018 23:56 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎09-17-2018 23:56 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Trying to sync Charge 2 and I receive the message "fitbit.com is down for maintenance". Obviously it isn't because I'm on here and my friends in the challenge have synced this morning. Any ideas? Nokia Lumia 930, Windows 10

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‎09-18-2018 00:18

‎09-18-2018 00:18

Sorted now - maybe it was!

View best answer in original post

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4 REPLIES 4

‎09-18-2018 00:18

‎09-18-2018 00:18

Sorted now - maybe it was!

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‎09-18-2018 12:29

In response to Worthy66

‎09-18-2018 12:29

@Worthy66 Welcome! It's great to see you around. Sorry to hear that your couldn't sync last night. Just to confirm there was a brief maintenance period yesterday but everything should be back to normal now. Happy to hear that your tracker is syncing now.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-26-2018 05:41

In response to AlvaroFitbit

‎09-26-2018 05:41

Hi,

 

I just got new Fitbit and am trying to set up on my mobile device. I have a Moto G4 device with Android 7.0

I was able to install the app and login with my account. However, I am unable to proceed with "setup a device" due to an error message "Network Operation Failed; Fitbit.com is down for maintenance"

 

I have tried uninstalling/clear all cache/restarting my mobile and installing (multiple times). Do you have any other recommendation to setup my Fitbit device on my phone

 

Thanks,

Chandra

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‎02-19-2019 21:09

In response to Worthy66

‎02-19-2019 21:09

What kind of solution is this???

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