Turn up brightness on Charge 3

[Carolslife43]

How do I turn up the brightness on my charge 3. I can barely see what it says. 

Moderator edit: subject for clarity

[Odyssey13]

see page 21 of the user manual to see your settings - click to go there.

@Carolslife43 how's it going now?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Carolslife43. It's nice to see you around and thank you for your help, @Odyssey13.

@Carolslife43 Thanks for the details shared in your post. I recommend confirming your brightness setting and making sure Sleep Mode is not turned on. For more information about navigating your device, see How do I navigate my Fitbit device? If the issue persists, try restarting your device: How do I restart my Fitbit device?

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

Hope this helps. 

[Bex2109]

I have recently been having the same issue brightness is on normal I have also reset my fitbit but the problem still persists and I can not see the screen display during daylight hours.

[Christmas17]

I have the same problem

[LiliyaFitbit]

Welcome to the Fitbit Community, @Bex2109. It’s good to see you in the community, @Christmas17.

Thank you for joining the thread and sharing that you're experiencing the same issue with your devices. I appreciate your troubleshooting efforts. I was able to see that you have already contacted our Support team regarding this and that they were able to assist you. Thank you for your time and efforts. 

See you around.

[Lird1234]

It's a common problem that happened to me and many other people (check other messages in this forum). I hope they would be able to help you, unfortunately they just sent me to buy a new device. 

[Bonnie62]

Uh - she's asking about the CHARGE 3, NOT the Versa.  Geesh.

[Bex2109]

I contacted fitbit regarding the matter they said the watch is out of warranty but they did offer me 35% off a new one. Why would I buy a new one knowing now that it is a manufacturing fault. You think after spending £200 (at time of purchase) you would get a better warranty with the watch.

Get Outlook for Android

[Bonnie62]

After posting here I contacted Fitbit Customer Service via an online chat.  Very nice & patient person (I'm a techno-idiot) walked me through both a "short" restart, & then when that didn't work, a "long" restart, which DID solve the brightness problem, but only for a short period of time.  She/he did give me a case number to use to contact them again if the issue doesn't resolve itself, so guess that's going to be my next step.  Right now I'm getting a bright screen every once in awhile, but dim the rest of the time.  Very annoying.

[Christmas17]

I am having the exact problem after a chat on line I rang the customer
support she noticed I had already been on line fortunately my fit bit is
still under warranty so they are replacing my fit bit it's only 14
Months old very disappointed