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Two fitbits- only synced one yesterday- Charge 2 and Inspire HR

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‎03-15-2020 07:27 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-15-2020 07:27 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

So I recently got the inspire HR for swimming and just as an extra one if I wanted to switch it up. I did a lot of walking yesterday with the inspire HR, my steps showed over 6000. I went to sync my watch this morning, and I went back to yesterday and it only had the steps from the Charge 2. I did make the mistake of syncing while they were in the same room. I have logged out of the app, toggled with Bluetooth, disconnected the Charge 2, and the steps from yesterday are unchanged. I have an iPhone if that matters.

 

any help would be appreciated!

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2 REPLIES 2

‎03-15-2020 07:30

‎03-15-2020 07:30

just to add: it looks like the miles and calories did sync just not the steps.

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‎03-16-2020 15:02

In response to Abbylove951

‎03-16-2020 15:02

Have you made sure that the inspire has synced? 

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