Unable to change the clock face-Charge 3

[kangsta]

When I select the clock face I want, it just spools - forever.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @kangsta.

I'm sorry to hear that you are having difficulties to change the clock face of your Fitbit Charge 3.

If you haven't done it already, please follow the next steps:

- Log out from the Fitbit app

- Reboot your phone

- Log back in

Then, please try once again to change the clock face by following the instructions on this article.

Please let us know if you have any question.

[CMur]

Thank you, I was able to change my clock face per your instructions.

[kangsta]

Nothing happens when I click the anywhere on the fitbit icon in upper left when I open the fitbit app. I see no profile pic, no choices, nothing.
Sent from Mail for Windows 10



--
This email has been checked for viruses by AVG.
https://www.avg.com

[EdsonFitbit]

Welcome to the Fitbit Community @CMur.

I'm glad to hear that you were able to change the clock face of your Charge 3, thank you for letting us know.

@kangsta, to evaluate your situation, please attach a screen shot of what is shown on your end.

I'll be waiting for your response.