Unable to read the screen display is too dim-Charge 3

[Angelinaj]

I have had my charge 3 since December 2018 and over the past couple of weeks the display has been getting fainter. To begin with the display disappeared from either side of the screen but now the middle section is so faint I can not even see the time. I know the Fitbit is working as is vibrates when I receive messages etc and it syncs and charges ok but is of little use if I can read it. I have reset the watch as per the guidelines and tried to change the brightness on the settings. Nothing has made any difference and it’s very frustrating. Please advise what my options are, thank you 

Moderator edit: updated subject for clarity

[673749]

Im having the same issue....surely my versa 3 shouldnt be giving up already

[AndreaFitbit]

Welcome to our community, @673749. I'm sorry to hear your Versa 3 screen is too dim.

I noticed that you already got in touch with our team and received assistance. 

We look forward to get you back on track.