help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to remove old MyFitnessPal account on Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-05-2019 02:30 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-05-2019 02:30 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hi, I recently started using again after some time my Fitbit Charge 2. I had an old myfitnesspal account, and yesterday I just got a new one. I want to link my Fitbit to my new MFP account, but everytime I try it says that another MFP account (my old one) has been linked to that Fitbit account.

 

I've tried everything: removing access, deleting my old MFP but nothing seems to work. Any help would be extremely appreciated!

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-06-2019 10:02 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

‎08-06-2019 10:02 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

@Arihoosier, a warm welcome to our Community!

Let me help you removing your old MFP account from your Fitbit account. On your phone try logging out from the app, restart your phone and log back in. If the issue persist please try using the web browser to do this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes