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Unable to turn off DND on Charge 3

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‎11-03-2022 21:57 - last edited on ‎11-06-2022 10:44 by Fitbit Moderator

‎11-03-2022 21:57 - last edited on ‎11-06-2022 10:44 by Fitbit Moderator

DND always goes back to ON after you've turned if off.

 

Moderator Edit: Clarified subject and updated label

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‎11-06-2022 10:58 - last edited on ‎04-10-2024 12:08 by Fitbit Moderator

‎11-06-2022 10:58 - last edited on ‎04-10-2024 12:08 by Fitbit Moderator

Hi there, @lauraleu. Welcome to the Community.

I've moved your post to the Other Charge Trackers board as this is more an issue and not a feature suggestion. Thanks for the details and to look into this, may I know since when this started to happen? Does the same happen when adjusting other settings?

If you haven't done so, let me recommend restarting your tracker to refresh its performance and making sure there isn't a Sleep Mode Schedule set under its settings.

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