07-31-2021 09:37
07-31-2021 09:37
This is a daily occurrence when I hike. During the course of my hike I watch the step count progressively increase. All good so far. I then get home and some time later, perhaps 1 to 3 hours later, my step count is 'corrected' downwards. This typically subtracts 3000 to 8000 steps. When hiking this is, as far as I have noticed, something thst happens every time. Am mystified.
08-13-2021 19:15
08-13-2021 19:15
Hi @Tirolerbua do you force a sync soon after your hike?
By any chance, do you have Mobile Track turned on in the fitbit app?
08-14-2021 01:39
08-14-2021 01:39
Hi @Rich_Laue thanks for getting back to me. I did find out what the problem was. There was a hidden coupling between my Fitbit and my Strava account. Deleting the link in the first level - in the settings page did not suffice. I had to go into my Fitbit account to delete the connection. Ultimately it is a shame that the two apps can’t co-exist.
Best wishes
Tirolabua
08-14-2021 04:49
08-14-2021 04:49
They can co-exist, the user should only use one to record with.
08-14-2021 11:45
08-14-2021 11:45
Hi @Rich_Laue, I’ve never recorded anything on my Fitbit, other than the steps, pulse and such-like it records passively. By having Strava disconnected now, I don’t get the steps ‚corrected‘ anymore, so problem solved 🙂
Thanks & Regards
Tirolabua