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Vertical Grey/White Lines on Charge 3 Screen

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‎05-19-2020 11:53 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-19-2020 11:53 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

I have vertical grey/white line on the screen of my charge three. They appeared earlier this afternoon when I got a low battery notification on the screen. I have tried resetting and restarting numerous times and no luck.

Any thing else I can try?

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2 REPLIES 2

‎05-19-2020 12:06

‎05-19-2020 12:06

This happened to me as well and my time only shows the upper half of my numbers.  The lower half is no longer visible.

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‎05-19-2020 13:49

‎05-19-2020 13:49

The last week when I charged my Charge 3, when I removed it from the charging cable the center had these grey/white lines running vertically.  Now it is not good a holding a charge.  When the unit does this, it is permanently damaged.  You either live with it, get it replaced under warranty, buy a new one or throw it out as an expensive experiment.  I really enjoy my Charge 3 but can't get Fitbit to replace it because it is already a warranty replacement from my 1st generation unit which lost vertical pixels.

I wonder what the projected lifespan of the unit is.  Fitbit doesn't say anything about lifespan on its website.

Very disappointed overall.  

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